Lead Management Associate job at Autochek | Apply Now

Persuade potential customers to purchase the organization’s product or service through telephone.

Explain products or services and prices, and answer questions from customers.

Record names, addresses, purchases, and reactions of leads contacted.

Adjust sales scripts to better target the needs and interests of specific individuals.

Answer telephone calls from potential customers who have been solicited through advertisements.

Engage with customers by telephone or in-person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints

Ensure that appropriate changes are made to resolve customers' problems.

Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken

Refer unresolved customer grievances to designated departments for further investigation and presentations through phone and screen sharing

Meet monthly and quarterly sales goals

Contact customers to respond to inquiries or to notify them of new product or service adjustments.

Schedule appointments for sales representatives to meet with prospective customers or for customers to attend sales presentations.

Manage, track, and follow up on leads by engaging in calls to them

Facilitates a business's connection between its outgoing consumer advertising and the responses to that advertising.