Monitoring, Evaluation, Accountability and Learning (MEAL) Officer job at Save the Children | Apply Now

Monitoring:

• Develop/review Monitoring Checklist of program activities.

• Capacity building of program staffs on project related M&E format/template/form of data collection; Indicator Performance Tracking Table (IPTT).

• Organize frequent field visit to monitor program activities / interventions against Quality Benchmarks/Quality Checklists and produce & share reports to concerned program team as well as management team based on quality and accountability findings and incorporate inputs from program team in action agreed plan.

• Support program staff to strengthen joint planning and monitoring with stakeholders.

• Contribute to the quality of program design – reviewing log-frames, results frameworks, project plan, strategic plans, MEAL Plan etc.

• Technical support in collecting quality data and analysis against the performance indicators and targets on periodic basis

• Technical support in Total Reach, Global indicators reporting of SCI.

• Ensure the quality of reporting data and verify those data and information from sources periodically on sample basis.

• To carry out follow-up monitoring visits to materialize action agreed in action plan also maintain ' Monitoring-Action Plan Tracker' at field level.

• Share all information (monitoring reports, CFM database preliminary inquiry reports) with MEAL Manager while taking project Manager in the loop.

Evaluation:

• Assist to MEAL manager/Program Manager for all formative and operational research.

• Support to evaluation team while conducting periodic evaluation of project intervention at field level, if required.

• Assist to MEAL Manager /Program Manager in preparing and conducting studies.

• Ensure quality case studies through program team.

Accountability:

• Establish an effective functional system for complaints/feedback handling and response mechanisms at community level in the support of project officers

• Ensure the Complaint Feedback Mechanism (CFM) are functional and accessible to beneficiaries.

• Develop regular trend analysis of complaints at organizational level and share it with program team as per protocols.

• To assist regional MEAL manager in carrying out preliminary first verification report in case of serious nature of complaints filed by beneficiaries/communities and support for investigation of that types of complaints as per CFM protocol.

• Make sure that the action agreed plans and CFM action plans are followed in timely manner or not by program team.

• On quality and accountability issues, share all information (monitoring reports, CFM databases, preliminary verification reports, case studies etc)

• Share MEAL findings & CFM issues in each monthly meeting as defined in the protocol.

• Ensure that the CFM guideline is being followed by all staffs with the project

Learning:

• Assist to Regional MEAL manager /Program Manager for developing quality reports and findings.

• Generate periodic reports and share along with document the key learning from the MEAL system.

• Ensure the key learning's are incorporated in upcoming plan and interventions.

• Ensure and spearhead program reflection meetings on quarterly, Bi-annually and annually while reviewing the leaning Agenda and check if the available data answers the learning questions

Others

Collaboration:

• Builds and maintains effective relationships with entire team members of organization, colleagues, members and external partners, supporters and stakeholders.

• Values diversity sees it as a source of competitive strength.

• Approachable, good listener, easy to talk to

Reporting:

• Produce and share MEAL monthly, quarterly, half yearly and cumulative yearly compile report to the MEAL Manager /project Manager and program team through proper channel.

• Ensure that all the data related to MEAL action Plan tracker & CFM database are recorded and updated in a timely manner.

• Coordinate closely with all SC staffs and report with updated complaints registered, their resolution process, Action plan tracker & other MEAL related issues.

• Share quarterly, the project performance

Data management

• Ensure the beneficiary database are up to date.

• Conduct Data quality assessment to ascertain the quality of the data collected

• Produce report on the data quality gaps

• Any other tasks given by line manager.