Chief Operating Officer job at StrongMinds | Apply Now

Leadership and Strategy

• Serves as a visible, vocal, and accessible leader who provides daily mentorship within the organization and builds relationships to encourage a collaborative, team-oriented and results-focused environment.

• Working in partnership with both the CEO and GLT, develop/execute new processes and approaches to implement StrongMinds’ strategic initiatives/milestones to drive the organization’s mission and strategies. Work to maintain and strengthen the culture of Strong Minds as a nimble, fast-paced, innovative results-oriented entity.

• Oversee SM’s long term strategic plan, making it actionable through the three-year operational plan and annual milestones.

• Lead and build infrastructure for scalable growth, facilitating collaboration and results across SM, and drive data-based decision making.

• Lead with a high level of risk management and awareness, effectively managing risk in country programmes and global office programmatic oversight.

• Working with the Chief People Officer, create an environment that supports learning and professional growth for staff. Ensure that StrongMinds is a fair and ethical employer and a workplace of choice.

• Role model to the highest degree, the core values of the organization.

• As needed, partner with the CEO to represent StrongMinds with external constituency groups, including donors and other organizations/stakeholders.

Programme Delivery

• Provide effective and inspiring leadership and management of StrongMinds by actively leading the country and global office programmatic areas. Ensure that innovations, partnerships, research, M&E and programs are high-performing, high-quality, efficient, improving, innovating, and delivering/surpassing their objectives.

• Lead the country directors and actively engage key country programmatic personnel. Ensure that programmatic milestones and donor requirements are consistently met/exceeded.

• Vigorously lead the efforts of StrongMinds to scale/increase its impact. Ensure the resources and plans are in place and that the team meets/surpasses its scaling goals.

• Work closely with the organization’s communications and development team to facilitate routine and strategic information requirements, to ensure that current and future programs receive the necessary financial resources.

• Work closely with all the organization’s partners, to include scaling partners like INGOs and the government.

• Lead the development, improvement and implementation of systems that will better track and report on programmatic initiatives.

• Lead the global research director to provide oversight to the monitoring and evaluation functions in the countries. Drive the research, M&E function to continuously innovate and improve.

• Mentor, coach and develop staff using effective performance management and collaborative approaches; assign accountabilities, set objectives, establish priorities, monitor/evaluate results. Conduct real-time performance feedback.

• Lead the innovations director to manage and advance the StrongMinds Mental Health Advisory Panel (MHAP), working to ensure the MHAP is a vibrant source of mental health technical advice for the organization.

• Maintain a strong connection to the global mental health community, ensuring that StrongMinds increases its funding base, thought leadership and learning.

• Serve as the key advocate and focal point for country programs, keeping the CEO and GLT informed of progress and needs for change, strategic decisions, process, and programme improvements.

• Promote regular and ongoing opportunities for all direct reports to give feedback on program operations.

• Maintain continuous lines of communication, keeping the CEO informed of all critical issues and involved in important decision-making.

• Lead the budget development process and maintain a high level of fiscal responsibility in the country programmes and global office functions.