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Receptionist Job Opportunities – NFT Consult Limited | Apply Now
Are you looking for Administrative jobs in Uganda 2024? If yes, then you might be interested in Receptionist Job Opportunities – NFT Consult Limited
Kampala, Uganda
Full-time
Deadline:
August 28, 2024 at 2:00:00 PM
About the Organisation
NFT Consult is a premier human resources consultancy firm that has established itself as a leader in talent acquisition, management, and development across East Africa. Founded with a vision to bridge the gap between top talent and leading organizations, NFT Consult has consistently delivered exceptional HR solutions tailored to meet the unique needs of its clients.
Vision and Mission
NFT Consult's vision is to be the most trusted and innovative HR partner in Africa. Their mission is to empower businesses by providing comprehensive HR solutions that enhance performance, foster growth, and drive success.
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Job Title
Receptionist Job Opportunities – NFT Consult Limited
Job Description
NFT Consult Limited is a business process outsourcing firm with offices in Uganda, South Africa, Kenya, Botswana Rwanda, Tanzania, Zambia, Burundi and South Sudan.
Job Summary: The primary role for a Receptionist is to be responsible for greeting visitors and delivering exceptional customer service assistance. By answering calls and fielding them accordingly, addressing visitor queries and needs, and providing an overall welcoming environment.
Duties and Responsibilities
To conduct outbound call back to ascertain customer satisfaction.
Build internal and external business relationships to support effective information sharing in the business.
To ensure database maintenance and cleansing by entering correct and complete customer information
Attend promptly to customers’ inquiries and clarifying the information and forwarding requests to other departments.
Receive all customer inquiries to the business and support effective handling through escalation to the supervisor where necessary and ensure timely feedback to the customer6.
Carry any other duties as and when assigned to you.
Assisting clients in finding their way around the office.
Perform other clerical receptionist duties such as filing, photocopying, transcribing and faxing.
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Qualifications and Competencies
Bachelor’s degree in Business Administration or any other Business related discipline
Experience as a customer service representative at a call center or other environment with many customers.
Credit in Math and English at O level is a MUST.
Customer & Personal Service skills
Product & Service Knowledge
Good Computer Skills
Good communication skills
Interpersonal Skills
Problem Resolution Skills
Personal, Social & Approachable Positive Attitude & Active learning Social perceptiveness
Innovation & Change Management
How to Apply
APPLICATION FOR THIS POSITION MUST BE DONE ONLINE:
Are you interested? Click the "APPLY" button below to submit your application.
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