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Manager – Digital Services GTM Employment Opportunity – MTN | Apply Now
Are you looking for Marketing and Sales Jobs in Uganda 2024? If yes, then you might be interested in Manager – Digital Services GTM Employment job – MTN Uganda
Kampala, Uganda
Full-time
Deadline:
August 9, 2024 at 2:00:00 PM
About the Organisation
MTN Uganda is a leading telecommunications provider in Uganda, offering a wide range of services that include mobile voice, data, and digital financial solutions. Since its establishment in 1998, MTN Uganda has played a pivotal role in transforming the telecommunications landscape in the country, making significant contributions to connectivity and digital inclusion.
With an extensive network coverage that reaches both urban and rural areas, MTN Uganda ensures that millions of Ugandans have access to reliable communication services. The company is known for its innovative offerings, such as mobile money services through MTN Mobile Money, which have revolutionized financial transactions and inclusion in the country. This service allows users to send and receive money, pay bills, and access various financial services using their mobile phones, thereby bridging the gap for the unbanked population.
MTN Uganda is also committed to corporate social responsibility, with numerous initiatives aimed at improving education, health, and community development. Through its foundation, the company supports various projects that enhance the quality of life for Ugandans, such as building schools, providing scholarships, and supporting healthcare facilities.
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Job Title
Manager – Digital Services GTM Employment Opportunity – MTN Uganda
Job Description
MTN Uganda is a subsidiary of MTN Group, a multinational Telco operating in Africa and Middle East, with over 280milllion subscribers, making it the largest in Africa
Job Summary: Reporting to the Senior Manager – Digital Services, the Manager – Digital Services GTM will play a key strategic and operational role in realizing the brand’s objectives for adoption, experience, usage, and revenue from digital services.
The ideal candidate is digitally native, outrageously creative, driven, and able to work with teams.
Duties and Responsibilities
To proactively develop and own Go-to-Market plans while ensuring timely execution thereof for Digital services
To identify, build and manage partnerships that drive adoption, quality and usage of MTN Digital services
To manage relationships and collaboration efforts with content partners and aggregators for the growth of digital services
To proactively build and execute fully, timely and market relevant content plans to drive growth of RMS (Music, Game, Video, etc)
To manage relationships with MTN partners for digital services; ensuring present of up to date contracts and adherence to compliance standards of MTN and its regulators
To proactively monitor and track performance of services as well as impact of GTM initiatives so as to ensure timely intervention
To ensure compliance in delivery of services as it relates to: regulatory policies, Treat customer fairly (TCF) policies, Contract obligations, and any other policies and standards that may arise.
To participate in digital products & service design as well user acceptance testing during delivery thereof
To manage and support delivery and development of staff supervised by the role.
KPA Quality Standards/ Measures (KPI’S for job)
Performance of digital services across the dimensions of uptake, usage, customer experience and revenue
Market leadership on NPS, Market share and Revenue share
Efficient and timely execution of GTM campaigns and initiatives
Quality of relationship and collaboration efforts with digital services partners
Compliance status on regulatory policy as well as MTN group and OPCO compliance policies and standards
Role Dependencies
Understanding and Appreciation of MTN’s digital vision
Digitally native and naturally passionate about tech more so rich media services like Music, Gaming and Video
A team player who can work with minimal supervision and collaborate effectively with both internal and external stakeholders
Great Communication skill both spoken and written
Curious on both local and global trends in digital mobile content service consumption
Being able to see the big picture and align initiatives to enable the big picture
Always up to date with New technology and opportunities it provides
Flexible and a quick learner
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Qualifications and Competencies
A degree in Digital marketing or a related field from an accredited University
Experience:
At least 3 years of working experience in a similar or related role
Demonstrate passion for tech &mobile content, as well as creative capability to drive digital services
Demonstrate passion for Mobile Content including Music, Game, Video
Knowledge
Knowledge of the local Music industry
Knowledge of local and global trends in digital content consumption especially Music, Gaming and Video
Must have the ability to work under constant deadline pressure and manage multiple projects across with multiple partners
Tech Savvy
Skills and Competencies:
Ability to see both the “big picture” and on small project details
Highly self-motivated and directed
Strong interpersonal and communication skills
A team player, Professional and collaborative with excellent English communication skills both oral and written
Ability to work calmly under pressure, multitask and prioritize
How to Apply
APPLICATION FOR THIS POSITION MUST BE DONE ONLINE:
Are you interested? Click the "APPLY" button below to submit your application.
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