Telecom IT BSS Lead Careers – Lycamobile Uganda | Apply Now

BSS Implementation and Management:

• Oversee the selection, implementation, and integration of BSS applications and platforms.

• Manage vendor relationships to ensure timely delivery and quality of services.

• Define and enforce BSS governance processes for change management, release management, and incident resolution.

• Manage the Development, Delivery, Testing and Deployment of Products and Services in co-ordination with the BSS vendor.

• Manage and Assign the priorities for delivery

Operational Excellence:

• Ensure high availability, performance, and security of BSS systems.

• Establish key performance indicators (KPIs) to monitor BSS effectiveness and identify areas for improvement.

• Lead the troubleshooting and resolution of complex BSS issues.

Team Leadership:

• Build and mentor a high-performing team of BSS professionals.

• Foster a culture of innovation and continuous improvement.

• Allocate resources effectively to meet project deadlines and operational demands.

Budget Management:

• Develop and manage the BSS budget, including capital expenditures (CAPEX) and operating expenses (OPEX).

• Track and report on BSS expenditures and return on investment (ROI).