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Cloud Infrastructure Engineer NGO Jobs – Organisation: World Vision Uganda | Apply Now
Are you looking for Engineering Jobs in Uganda 2024? If yes, then you might be interested in Cloud Infrastructure Engineer NGO Jobs – World Vision Uganda
Kampala, Uganda
Full-time
Deadline:
August 21, 2024 at 2:00:00 PM
About the Organisation
World Vision International is a globally recognized humanitarian organization dedicated to improving the lives of children, families, and communities worldwide. Founded in 1950, the organization operates in nearly 100 countries, focusing on tackling the root causes of poverty and injustice. World Vision's comprehensive approach to development includes programs in education, health, water and sanitation, food security, economic development, and child protection.
The organization is known for its child sponsorship program, which connects donors with individual children, providing essential resources and support to help them thrive. Through community-driven initiatives, World Vision works to ensure that children have access to quality education, nutritious food, clean water, and healthcare, creating a foundation for a better future.
World Vision places a strong emphasis on emergency response and disaster relief, providing rapid and effective assistance in times of crisis. Whether dealing with natural disasters, conflicts, or health emergencies, the organization mobilizes resources and expertise to deliver lifesaving aid and support to affected populations.
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Job Title
Cloud Infrastructure Engineer NGO Jobs – World Vision Uganda
Job Description
World Vision Uganda is a Christian Relief, Development and Advocacy Non-Government Organization dedicated to working with children, families and communities to overcome poverty and injustice. We currently work in over 41 districts in Uganda. World Vision is committed to the protection of children and we will not employ people whose background is not suitable for working with children. All employment is conditioned upon the successful completion of all applicable background checks, including criminal record checks where possible. “Our Vision for every child, Life in all its fullness. Our prayer for every Heart, the will to make it so.”
Job Summary: The Cloud Infrastructure Engineer at WV Uganda is responsible for designing, implementing, supporting, and maintaining cloud network services and information systems. This role ensures the effective operation of messaging, collaboration, and IT solutions for the National Office. The engineer collaborates with the Head of IT & Digital to monitor and report on cloud services, aiming for maximum uptime, reliability, and visibility.
Duties and Responsibilities
IT Network and Capacity Planning (15%): Collaborate with business analysts and clients to understand network-related needs, analyze requirements, and ensure infrastructure compatibility. Develop strategies for network & system patches and adhere to policies and standards.
Infrastructure Management (30%): Deploy and maintain hardware/software components, automate tasks, implement new technologies, and improve system reliability. Lead disaster recovery plans and ensure security measures.
Cloud Systems Administration (25%): Manage user access, administer Microsoft cloud services, maintain system documentation, and conduct risk assessments. Improve system performance and conduct proactive security assessments.
FCAPS Management (10%): Monitor system activities, design testing efforts, and ensure cloud systems performance meets business needs. Provide performance reports.
Customer Support (10%): Resolve server and cloud service issues, provide training and documentation, and offer responsive support.
Vendor Management (5%): Work with vendors to resolve issues, monitor service levels, and ensure compliance with requirements. Evaluate vendor solutions and manage contracts.
Research/Evaluation (5%): Conduct technical research on upgrades, maintain metrics, and develop continuous improvement plans.
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Qualifications and Competencies
Experience: Minimum 5 years as a Network Administrator, including 2 years with advanced network, cloud, or systems experience. Proficiency in Microsoft Windows, NAS/SAN systems, DNS, DHCP, O365, and security controls. Experience with virtualization platforms like VMware and Microsoft Hypervisor.
Education: Bachelor’s degree in IT or related fields, with over 5 years of relevant experience.
Skills: Excellent customer service, communication, analytical, and troubleshooting skills. Ability to work under pressure and meet deadlines.
Certifications (Preferred): CCNP, MCSE: Cloud Platform and Infrastructure, Microsoft 365 Certified: Enterprise Administrator Expert.
How to Apply
APPLICATION FOR THIS POSITION MUST BE DONE ONLINE:
Are you interested? Click the "APPLY" button below to submit your application.
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