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Major duties and responsibilities

• Accurately process customer invoices according to personal product and numeric specifications provided.

• Accurately prepare customer quotations and tailor’s paper to suite customer order needs for processing

• Respond to customer queries or refer them to the necessary responsible channels for assistance where necessary

• Provide customers with excellent service while processing their orders.

• Achieve personal referral goals and actively participate in sales promotion activities and take part in weekly sales meetings.

• Provide a positive customer experience with fair friendly and courteous service.

• Work accurately while minimizing on customer, process and system related errors.

• Resolve customer issues and respond to customer queries or refer them to the appropriate service channels where necessary.

• In charge of daily reconciliation and verification of payment method indicated on the customer receipts.

• Verifies credit acceptance by reviewing authorization parties.

• Balances cash drawer by counting cash at beginning and end of work shift

• Contributes to team effort by accomplishing related results as needed.

• Perform other duties as assigned by the business management from time to time.