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Inventory Operations Coordinator Jobs – M-KOPA | Apply Now

Are you looking for Administrative jobs in Uganda 2024? If yes, then you might be interested in Inventory Operations Coordinator Jobs – M-KOPA

Kampala, Uganda

Full-time

Deadline:

September 13, 2024 at 2:00:00 PM

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About the Organisation

M-Kopa is an African connected asset financing platform that provides underbanked customers in Africa to essential products including solar lighting, televisions, fridges, smartphones & financial services. M-Kopa was launch

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M-KOPA Jobs

Job Title

Inventory Operations Coordinator Jobs – M-KOPA

Job Description

The scale and impact of our work is massive. M-KOPA is a fast-growing Fin Tech company offering millions of underbanked customers across Africa access to life-enhancing products and services. From our roots as the pioneer in pay-as-you-go “PayGo’” solar energy for off grid homes, we have grown into one of the most advanced connected asset ﬁnancing platforms in the world, empowering a broad range of customers to achieve progress in their lives.
Job Summary: Are you ready to kickstart your career with a role that offers hands-on experience in a dynamic environment? At M-KOPA, we’re looking for enthusiastic individuals with a knack for Excel and a great attitude to join us as a Inventory Operations Coordinators (Stock Controllers). This is your opportunity to be part of a team that drives excellence across our retail locations and makes a real impact.
Why Join Us?
Excel in Your Career: With M-KOPA, you’ll have the chance to develop your skills in inventory management, sales support, and customer service, all while working in a supportive team environment.
Growth Opportunities: We believe in empowering our people to grow with us. Through on-the-job training, coaching partnerships, and development programs, we help you shape your future at M-KOPA.
Be Part of Something Bigger: M-KOPA is recognized by the Financial Times as one of Africa’s fastest-growing companies (2022 and 2023) and by TIME100 as one of the most influential companies in the world (2023). Join us as we continue to unlock opportunities for millions across Africa.

Duties and Responsibilities

Inventory Management: Handle the receiving, allocation, and reconciliation of stock with high accuracy. Conduct weekly stock audits for indirect outlets assigned to you.
Sales Support: Assist in stock allocation, support customers with product upgrades, and manage aged stock effectively.
Reverse Logistics: Track and manage the return of stock to the warehouse, ensuring all procedures are followed, and documentation is completed accurately.

Customer Service: Log and resolve customer inquiries, troubleshoot device issues, manage in-warranty repairs, and ensure customer satisfaction through efficient service.
Retail Space Management: Keep our retail hub neat, clean, and visually appealing, ensuring marketing materials are in good condition and requesting replacements when necessary.
Reporting: Provide daily reports on stock activities, ensuring accuracy and transparency in all records

Qualifications and Competencies

Excel Wiz: You’re comfortable with Excel and enjoy working with data.
Eager to Learn: You have a positive attitude and a passion for growth and development.
Customer Care or Stock Management Experience: You have experience in customer care or stock management. Bonus points if you have front-office experience!
Educational Background: A college diploma or degree in any field is great.

Sharp Skills: Strong analytical, communication, and problem-solving skills are a must.
Team Player: You thrive in collaborative environments and work well with diverse teams.