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Manager, Infrastructure Services job at Dfcu Bank | Apply Now

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Kampala, Uganda

Full-time

Deadline:

August 5, 2024 at 2:00:00 PM

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About the Organisation

DFCU Bank is a leading financial institution in Uganda, offering a wide range of banking services to individuals, businesses, and organizations. Established in 1964, DFCU Bank is known for its commitment to innovation, customer service, and financial inclusion. The bank provides various products, including savings and current accounts, loans, investment options, and digital banking solutions. DFCU Bank also supports SMEs with tailored financial solutions and has a strong focus on sustainable development and community empowerment. With a robust branch network and a dedicated team, DFCU Bank continues to drive economic growth and enhance the financial well-being of its customers.

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Job Title

Manager, Infrastructure Services job at Dfcu Bank

Job Description

Reporting to the Senior Manager- Infrastructure and Data Services, the role holder will be responsible for leading the team that provides support to all Bank Enterprise infrastructure, spanning end-user computing, data canter operations, networks, on-perm and cloud servers, amongst others.
They are responsible for maintaining an efficient, highly available, robust IT production environment and providing expert technical advisory to the bank as it pursues its strategic goals.

Duties and Responsibilities

Infrastructure Services Team leadership, mentorship, training, and personnel management.
Secure the Bank’s infrastructure, including implementing security, risk, and compliance controls on the bank’s IT Infrastructure.
Providing technical advisory and strategic oversight during the development, deployment, and maintenance of the bank’s technology Infrastructure.
Capacity Planning and management, including the cost-efficient and optimal utilization of all bank infrastructure.

Support the daily IT operational needs of the bank staff and customers, whilst maintaining availability and uptime of the infrastructure.
Execute the bank’s IT strategy using industry best practices, in areas such as cloud adoption, asset management, and change management amongst others.
Implement, improve, monitor, and continuously test the bank’s business continuity processes and controls.

Qualifications and Competencies

A Bachelor’s Degree, minimum, in computer science, IT, Engineering or related field from a reputable university or college.
A combination of professional-level certifications in one or more of the following is a requirement: Unix, Red Hat, Microsoft, Cisco, Palo Alto, Juniper, DNS, Virtual Server technologies, AWS/Azure Cloud technologies, CISM/CISA, ITIL, VMware.
Minimum 6 years technical experience supporting Enterprise Infrastructure systems in a highly regulated, medium to large organization.
Experience with the technical operations of mixed vendor Data centre environments across Electrical, Network, Storage and Computing infrastructure, including collocated Data centres.
Experience with Cloud and Virtual infrastructures e.g. VMWARE, Hyper-V, AWS, Azure, Microsoft 365 Administration.
Broad knowledge of ICT infrastructure risk, compliance, management, and control Techniques.
A deep understanding of various operating systems, data communication technologies, networking, Databases, Hardware (PC/Server), system applications and their integrations.
Working experience in a WAN /LAN environment, Internet technologies, IP technologies, Network devices and equipment (e.g. Routers, switches, load balancers, and firewalls) with extensive knowledge of TCP/IP, UDP, DNS, DHCP, SMTP, SNMP, and Active directory protocols & services.

How to Apply

APPLICATION FOR THIS POSITION MUST BE DONE ONLINE:
If you believe you meet the requirements as noted above, please forward your application with a detailed CV including your present position and copies of relevant professional/academic certificates, to the email address indicated below:
Vacanciesbank@dfcugroup.com