Export Operations Specialist job at Huaye International Apply Now

Order Processing:

• Receive and review customer export orders, ensuring the accuracy of order information.

• Confirm order details with customers, including product specifications, quantities, prices, delivery times, etc.

Logistics Arrangement:

• Arrange transportation methods and routes for goods, selecting appropriate shipping companies.

• Contact freight forwarders, shipping lines, and airlines to book space.

• Ensure timely loading of goods onto ships, planes, or trucks, and track the transportation process.

Documentation Preparation and Management:

• Prepare export-related documents, including commercial invoices, packing lists, bills of lading, certificates of origin, inspection certificates, etc.

• Ensure all documents comply with relevant international trade regulations and customer requirements.

Customs Clearance:

• Prepare and submit customs clearance documentation, coordinating with customs brokers or clearance agents.

• Track the customs clearance process and resolve any issues that arise during clearance.

Communication and Coordination:

• Maintain good communication and collaboration with customers, suppliers, logistics service providers, and internal departments to ensure smooth information flow.

• Provide customers with timely updates on the progress of goods transportation and customs clearance.

Problem Handling:

• Address various issues that arise during transportation, such as cargo damage, delays, or loss.

• Resolve customer complaints and inquiries, providing satisfactory solutions.

Cost Calculation and Management:

• Calculate various costs incurred during the export process, including freight, customs clearance fees, insurance, etc.

• Assist the finance department with the settlement and payment of related expenses.

Data Recording and Reporting:

• Record and organize data related to export operations, preparing regular business reports.

• Analyze business data and propose improvement suggestions to enhance work efficiency.

Regulation Compliance and Updates:

• Understand and comply with international trade laws, regulations, and industry standards.

• Stay informed of the latest export business policies and regulations to ensure compliant business operations.